Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: KOLD2570
from South Carolina
Verified Purchase:Yes
I've used this program for many years and never had a problem. I've even used the buisness program in the past. I'll continue to use it every year. Keep up the good work.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: boob277
from georgia
Verified Purchase:Yes
This review interface is almost as sad as the software. I had more written but, it disappeared. Ultimately, it counted an income twice and, even after deleting all income, it still had that amount in the summary, forcing me to start completely over again. It asks the same questions multiple times, almost like 7 different people, who did not communicate, were in charge of various sections of the software. It could be easy, if it weren't for the ugly interface and terrible math. IF I just said screw it and submitted the first, I would have had to pay twice as much tax.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fort Lee Betty
from Fort Lee, NJ
Verified Purchase:Yes
this is my sixth year using H & R Block software.
there are many great features to my satisfaction. however there is still a problem in verification area. to circumvent, I had to delete the form. not being able to correct the problem, I had to physically mail my return.
hope this is corrected in the future.
there are many great features to my satisfaction. however there is still a problem in verification area. to circumvent, I had to delete the form. not being able to correct the problem, I had to physically mail my return.
hope this is corrected in the future.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Rio Grand
from Downers Grove, IL
Verified Purchase:Yes
I've been using your tax software for about 20 years and I've never had a problem. I've done taxes for other acquaintances and they're always impressed with the ease of use and the accuracy of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joekool
from Ny
Verified Purchase:Yes
Hope all is well with my submission, Sent 4/13 today is 4/17.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: The Big Cheese
from Philadelphia, PA
Verified Purchase:Yes
I bought this product several years before and am satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RobReyl
from Bedford, MA
Verified Purchase:Yes
This latest "successor" to 'Tax Cut' continues to help me and my family file our federal and state Taxes in a timely manner!!
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible software, not friendly interface .
on April 17, 2024
Posted by: MARCE751
from ANNANDALE VA
Hard to use and the characters are so small... hard to read not friendly at all. Piece of garbage. Never again HR
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock