I have been using this vendor for years. They are reliable, provide easy-to-follow instructions and are user friendly. They program also readily allows me to try various strategies to seem what the tax implications might be. Efiling was easy and fast. I will use them again.
Pros: Easy to prepare, Easy to import documents, Fast
The fed e-file server is down, cannot make connection submit. Although other 5 starts, but final give it 3 star. This never happens for past 10 years. Cannot do e-file, has to paper filing. too bad.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used HR Block tax software for decades, and it really eases my annual tax burden. But it still has some flaws that have popped up as cybercrime and electronic filing have increased. First, the IRS has given me a 6-digit PIN to prevent identity theft, but Block software only has space for a 5-digit number which prevents me from filing electronically - a significant issue since paper copies take much longer. Also, the software deducts funds from my credit account even though the electronic filing has been rejected by the IRS, and should only deduct full funds after the filing has been completely successful. Other than that the software has been relatively consistent for several decades now, so thanks and keep improving!
Software is easy to use. One has to be careful to read everything the program presents. It does help if you know a little about personal income taxes and your personal situation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Last year we could not use Turbo Tax, which we had been using for many years, because the operating software on our iMac desktop computer could not be updated because of the age of the Mac. So for 2022 tax reporting we used your software. It worked but wasn’t than clean to use. The new 2023 software much better. Easy to use and printed copies were so much better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast