This is the third year in a row in which I’ve encountered bugs during the error review process that wouldn’t let me fix the error. I had to exit the review process, hunt down the form, and correct it or delete it.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Worst exp while submitting as it giving error And there was no option left
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R software for several years. it is good and dependable. printing could be a little more efficient to use less paper - many time one page has only a few lines on it. and some of the data carried forward from previous year or from Fed to State did not carry accurately but the checking caught those
The interface is NOT intuitive; difficult to move around except to the next screen.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.