Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
The section on Required Minimum Distributions Suck
on April 17, 2024
Posted by: 0000000000000000
from AZ
Verified Purchase:Yes
The RMD section sucks ... is confusing and the "help" just repeats the words on the form with little clarification ...
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DaSpud
from Arizona
Verified Purchase:Yes
I still had to mail my taxes cause your servers where down! I have bought this program every year l. This will probably be my last
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: johnjclark6
from Massachusetts
Verified Purchase:Yes
Less expensive, straightforward to use, loads quickly, easy to navigate.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hummie
from Culpeper, VA
Verified Purchase:Yes
I’ve used H&R Block software for my taxes for I don’t know how long! I’m not much of a numbers/accounting person so I really appreciate how easy it is to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gary96001
from Redding CA
Verified Purchase:Yes
I have been using this software for better than 20 years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Triniknight
from CT
Verified Purchase:Yes
Got my taxes done with a few hiccups. Definitely got the job done.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lance 13
from Tacoma, WA
Verified Purchase:Yes
H AND R BLOCK TAX SOFTWARE
I've been using this software for the last several years. This year your software failed me!
The assistant for figuring mortgage interest and how much can be deducted had bad formulas.
It gave me no Way to show two different 1098 forms for the same property. It took each 1098 as separate homes and then added the two together which caused my total mortgage amount to go over the limits. It took me hours to go through this and finally correct the mistake manually.
The error would have cost me almost $2000 in added taxes.
I've been using this software for the last several years. This year your software failed me!
The assistant for figuring mortgage interest and how much can be deducted had bad formulas.
It gave me no Way to show two different 1098 forms for the same property. It took each 1098 as separate homes and then added the two together which caused my total mortgage amount to go over the limits. It took me hours to go through this and finally correct the mistake manually.
The error would have cost me almost $2000 in added taxes.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Croydonkid
from Morgan, Utah
Verified Purchase:Yes
Program worked well. Had some problems figuring out short sales on stocks. Still not quite sure happened but I just trusted your software.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock