Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Traction Steve
Verified Purchase:Yes
Interface is dated and interactions are not touch friendly
Feels like using vintage software
Feels like using vintage software
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Written by a customer while visiting HRBlock
Customer Rating
2
Software update broken and can’t install state tax
on April 18, 2024
Posted by: Sofrustrated99
from Mclean va
Verified Purchase:Yes
This is the first time in almost 20 years where I can’t do my state taxes because software update doesn’t work. I manually downloaded the federal update but as state requires federal to be updated, it doesn’t see it has been fine and will not install on my windows 10 laptop. So frustration after installing uninstalling and reinstalling numerous time. Computer also finished windows updates and I disabled firewall and uninstalled mcafee. So what else could be preventing it from updating?
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hampton, Va
Verified Purchase:Yes
This product ensures completion of your taxes in a very user friendly manner. The product is a great value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kbwil1
from Baton Rouge, Louisiana
Verified Purchase:Yes
Wonderful software that is simple to you. However, it leaves no rock unturned...it misses nothing, and your return is guaranteed to be correct!! I will use this every single year!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Rocky too
from Hawsii
Verified Purchase:Yes
Very easy to use. I only wish it would creat an icon like the previous year
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: SF1948
from Sycamore, IL
Verified Purchase:Yes
I’ve used H&R Block for several years now and find it easy too use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Glickster1
from Fairport, NY
Verified Purchase:Yes
I needed certain state forms but it did not include them. Otherwise, I have used the software for many years without complaints.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: castle32
from washinton
Verified Purchase:Yes
house and jobs in two states it requires move in and out dates
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock