Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Flyguy1040
from Jamaica NY
Verified Purchase:Yes
Taxes done. Simple instructions. Totally appreciated
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
1
Failure on efile capacity during tax deadlines
on April 18, 2024
Posted by: Diego1981
from Philadelphia, PA
Verified Purchase:Yes
Lack of preparedness - not sure how this happened with the software and why this year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nontechie
Verified Purchase:Yes
No explanation for “penalty”, nor any display of amount.
Accuracy review unclear, some “may be errors, or may merely be alerts” . It would be helpful to know which are which. And what questions related to cause of each issue.
Accuracy review unclear, some “may be errors, or may merely be alerts” . It would be helpful to know which are which. And what questions related to cause of each issue.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PWHo
from Raleigh, NC
Verified Purchase:Yes
I’ve purchased this every year for many years and have always been highly satisfied with the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Bad SW
from NJ
Verified Purchase:Yes
The software has some bugs with using the back buttons. The biggest reason for the 1 star is efile did not work and HR Block sends you an email stating your taxes were successfully received by IRS. When you check the software, taxes were not submitted. For ppl who read the subject of the email, they would not realize that their taxes did not go through and would end up with fines, etc. I can’t think of any bigger bug in a product.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Raya27
from NJ
Verified Purchase:Yes
The price was fine, rest of the experience while filing forms etc has been alright. But then I kept getting error messages while transmitting the tax. This went on for hours, waited for 2 h to get live help then gave up. Wasted a lot of time and felt terrible in the end, the purchase price should be refunded.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PilotDon
from Elmhurst, ,IL
Verified Purchase:Yes
Maybe it's me but, IMHO, the interview process with regard to RMDs was very poor and confusing. Likewise, the review process raised some issues that made no sense to me.
Also, after importing last year's TC data, I was still prompted to manually enter data from last year's return into a form.
Somewhat dissatisfied with the 2023 edition.
Also, after importing last year's TC data, I was still prompted to manually enter data from last year's return into a form.
Somewhat dissatisfied with the 2023 edition.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tommy Taxes
from Houston, TX
Verified Purchase:Yes
I bought this Tax Program and I do so every year. It helps me do my taxes in record time and takes about less than 2 hrs depending on if I have all my information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock