Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: WitchHazel
from St. Louis, MO
Verified Purchase:Yes
Very good at guiding you through most of the tax return process. My only real complaint is that there are a fair number of (admittedly not frequently used) forms for which little or no guidance is provided.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cinfalee
Verified Purchase:Yes
I am a repetitive yearly user of the H&R Block Tax Software. It is easy to use, if I'm sure of something it can easily be looked up, it asks all the right questions etc.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jon07
from Logan, UT
Verified Purchase:Yes
Very frustrating when trying to e-file and your servers are down.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jsla
from Los Angeles, CA
Verified Purchase:Yes
I have previously always used TurboTax, but switched this year due to the H&R Block software being significantly cheaper. I was happy with the process of entering my tax information, but I was unable to file the evening of 4/14 or the morning of 4/15 and instead had to mail my return to avoid sending it late. This was very inconvenient and frustrating.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KWTex
from Tx
Verified Purchase:Yes
Horrible could not file taxes due to software issue.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ocruz210
from San Antonio, TX
Verified Purchase:Yes
I was able to generate my tax return but when it came time to efile, I kept getting an error that the software couldn’t connect to the server. I had to print and mail my return. Such a hassle.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CWK1
from Portland
Verified Purchase:Yes
1) Both print and PDF formatted off the page; didn’t notice until after e-file submission to IRS. 2) Several amounts not carried forward from prior year return almost resulted in return errors not in my favor. Discovered during very careful review. 3) Inherited IRA RMD sections very convoluted and difficult to follow. 4) Had to manually override entries to claim donation of securities because some figures weren’t carried forward correctly. (The extent of the above issues have never been as much a problem during my prior usage of your software.)
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Upset 1
from Disputanta VA
Verified Purchase:Yes
I used this program for several taxes I do for the family. I was really very disappointed that your system crashed the last day. I also use TurboTax as I have a number of people in the family I do taxes for. I ended up having to use my last TurboTax to redo one of the forms I had originally tried to send through your system. Your product is ok but what a disaster on the last day of filing.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock