Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TroyRad
from Cincinnati
Verified Purchase:Yes
Been using the tool for years. I like that it keeps up with latest updates from IRS. I think the user interface is still not ideal. I have questions that are not easy to find the answers. I used the chat service to get help, but still not completely clear on how to get it into the tool.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Posted by: Ststevn
from Pennsylvania
Verified Purchase:Yes
The software is good however to have gateway errors on the day before taxes are due is a huge letdown
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Deluxe is the perfect application for me
on April 18, 2024
Posted by: Jack Smith The 24th
from Orlando, FL
Verified Purchase:Yes
The options in H&R Block Deluxe handle all of my tax issues. Wages for Federal, state, capital gains, and interest income are all covered for my particular tax case. There are options for non investors as well as more complex cases. I have used H&R Deluxe more than six years in a row.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Deluxe+State 2024: good, but not as good as before
on April 18, 2024
Posted by: MJEJJJ
Verified Purchase:Yes
The program isn’t as intuitive/user-friendly as it was over the previous 8 years.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RDN50
from Baltimore, MD
Verified Purchase:Yes
On auto renewal yearly and my granddaughter & husband have ordered the program and he works for the IRS
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I have used HR Block for a long time now. It's been great and easy to use. One suggestion would be to expand the import feature of cryptocurrency to other firms. Currently HR Block only supports import of cointracker. It would be great if HR Block can also support import feature from Koin.ly and coinbase as well.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Robert 53
from fairfax, va
Verified Purchase:Yes
I have been used the H&R tax software almost 20 years, I like it and I will use it forever.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: rgolfet
from Phoenix AZ
Verified Purchase:Yes
I bought my software in March.I needed to file for a extension which I was charged twice for. Please refund one of my charges
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock