Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bremlady
from Bremerton, WA
Verified Purchase:Yes
I have been using H&R Block software for years. Very user friendly. Makes doing my taxes simple.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fricked up
from Northern Virginia
Verified Purchase:Yes
The most upsetting experience I have had with this product. I have used it for 35 years, back when it was Tax Cut.
I'm not sure I will use it again.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dave100
Verified Purchase:Yes
The software worked well for my tax situation and filing was very easy. Only need for federal filing and not for state filing.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hermitage, TN
Verified Purchase:Yes
I usually purchase this online every year, & it’s easily understood as to
How to complete my taxes, since mine are so simple anyway. Much better than going out somewhere trying to locate someone to complete them.
How to complete my taxes, since mine are so simple anyway. Much better than going out somewhere trying to locate someone to complete them.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Lacking Import Selection of Institutions
on April 12, 2026
Posted by: TONY06
from Anderson, Indiana
I was disappointed that I couldn't select my Financial Institution this year Merrill A Bank of America.
It would really have been helpful if I had been able to import it like I have for the previous four years.
As it is I feel I could possibly have paid more in tax than I would have had I been able to import all that
data
It would really have been helpful if I had been able to import it like I have for the previous four years.
As it is I feel I could possibly have paid more in tax than I would have had I been able to import all that
data
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Simple Man 29
from Pgh Pa
Verified Purchase:Yes
Found the software difficult to use this year. It closed unexpectedly several times, and it kept losing my withholding amounts, even after saving the return.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MSKI961
from Missouri
Verified Purchase:Yes
I've used this software many years in a row, but this year will be my last. I was unable to electronically file my return because an error indicated that my last year's AGI was incorrect or my pin did not match. This info was imported from my previous years return. I corrected the error according to the software instructions and the results were the same, the IRS rejected my federal return several more times. Paid twice to file my state return and it was put on hold because of the federal rejection. Have to mail my returns this year because of this error. I will use free software from this point on.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bad at math
from Los Angeles, CA
Verified Purchase:Yes
Importing data from both Fidelity and Schwab had repeated errors. The software would correctly import the individual transactions but would then provide a completely wrong number as the net gain/loss for those transactions. Sometimes the wrong number(s) are copies of the net gain/loss from other imported transactions. This ended up with manually having to enter a lot of data as the software didn't seem to allow us to change just the net gain/loss.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock