Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Grandpa Paul
from Morehead City, NC
Verified Purchase:Yes
Have used for more than 10 years and continue to be impressed with its ease of use and accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Neutral user
Verified Purchase:Yes
Very disappointed with system outage during crucial filing period!!! HRBLOCK needs to do better!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Olde Beeste
from Plantersville, TX
Verified Purchase:Yes
I have been using H&R Block tax software for over 20 years. There are never any issues, it leads me easily through my tax filing every year, and I have never been audited. The price is a total bargain in my opinion. This is one product you can't go wrong with.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: don8677
from Columbia, MD
Verified Purchase:Yes
Having a server failure on tax day is unacceptable. I won't be using this software again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Larry86
from Albuquerque NM
Verified Purchase:Yes
I have used your software for atleast the last 15 years and it is an outstanding product!.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dano banano
from Pound, WI
Verified Purchase:Yes
Still waiting to find out if I’m going to be billed gor all seven attempts to unsuccessfully efile state taxes.
The product is fine, the support technology is iffy at times.
Pros: Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: User42
from Marietta, GA
Verified Purchase:Yes
Software is easy to use information easy to import. A comment to note: if there is an error and you need to make an adjustment to imported information you cannot adjust it and still e-file.
Also, this year there was an issue with the software connecting for several days preventing e-filing up through 4/15-tax deadline and we were almost unable to e-file. We had to keep attempting to refile to try to get it to go through and each time it put a hold on our. credit card for the state fee. It finally resolved late in the afternoon of 4/15 but didn’t realize this was even a risk. Although we have been using this for over a decade, I think we will probably be exploring another alternative next year.
Also, this year there was an issue with the software connecting for several days preventing e-filing up through 4/15-tax deadline and we were almost unable to e-file. We had to keep attempting to refile to try to get it to go through and each time it put a hold on our. credit card for the state fee. It finally resolved late in the afternoon of 4/15 but didn’t realize this was even a risk. Although we have been using this for over a decade, I think we will probably be exploring another alternative next year.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RLH1957
from Jacksonville, FL
Verified Purchase:Yes
I use it every year. Trust H&R Block and the ease of filling out our taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock