Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DavidSsssssssssss
from Illinois
Verified Purchase:Yes
I had to enter the W2's manually. The downloaded ones didn't transfer to the HSA section correctly, even though what was downloaded was correct in that section.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas city
Verified Purchase:Yes
I got bad gateway error. Tried 4 times did not know I was getting charged for 2 state returns each time. Had to deal with my bank. A few nervous hours trying to decide if i leave work to start paper return and try to make it to post office.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: whMikey
from West Hollywood.ca
Verified Purchase:Yes
I took me about half the time to complete my taxes as compared to Turbo Tax plus my tax's were lower
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nipper 48
from dallas, tx
Verified Purchase:Yes
Not totally impressed. Somehow filled out a form that was not needed and added over a thousand dollars to my tax
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Irritated consumer
from reading,pa
Verified Purchase:Yes
This is the first year they didn't manage to directly download my info from Fidelity, so I had to manually enter it.
Worse, I could not check the box saying the securities I donated were securities within the program. The program kept asking for the appraisal information. I had to print it to check off the correct box, which meant mailing in both federal and state returns.
Worse, I could not check the box saying the securities I donated were securities within the program. The program kept asking for the appraisal information. I had to print it to check off the correct box, which meant mailing in both federal and state returns.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kgpeacock59
from Texas
Verified Purchase:Yes
I have been using HRBlock Tax software for 20+ years. It has been consistently excellent and always user-friendly.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ski81
from NY
Verified Purchase:Yes
I have been using this program for years, no issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chuck2019
from Huntsville Al
Verified Purchase:Yes
I have been using the H&R Block tax software for years and have not been disappointed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock