Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: lindaeo
Verified Purchase:Yes
On-time 2023 tax filing. Clear instructions for paying. Used H&R software for 5 years. Refund received previously.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Millersa
from Holladay, TN
Verified Purchase:Yes
I've been using this product for years. Love the whole process. Every year it seems to improve overall, as it should.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SDona
from Columbus ohio
Verified Purchase:Yes
Tried all night, on the 14th to e-file, with no luck. Did finally go through the next day, but was inconvenient timing for me.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DLCop
from Chester, VA
Verified Purchase:Yes
I've used this software for years and never had a problem. This year the problem/errors when trying to file on 4/14 and 4/15 were unacceptable. I would have appreciated some type of explanation or apology. I may have to rethink the software I use for 2024.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Di329
from Staatsburg NY
Verified Purchase:Yes
The program kept saying not filed. Suggested to print and mail.
After I mailed my returns snd the checks o got an email saying it’s accepted my return and money was withdrawn automatically. However when I checked the program it still said not filed
After I mailed my returns snd the checks o got an email saying it’s accepted my return and money was withdrawn automatically. However when I checked the program it still said not filed
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Alph
from Louisville KY.
Verified Purchase:Yes
I’ve used HRBlock for several years, I trust no other. I’m assured that I am given all opportunities to take advantage of all legal deductions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Little Bill L
from Michigan
Verified Purchase:Yes
I have been using this for years and have been very happy with the results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: SamuelIAm
from Denver
Verified Purchase:Yes
Although required by the IRS for most people getting K1s for a couples years now, HR Block still does not provide form 7023 nor a way to attach it. Total fail. Last year and now again this year, I have to file on paper. That is so far from ideal. Pathetic.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock