Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Suxsunsat
Verified Purchase:Yes
Analysis & option filing gui interface /process sucks
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FelixAgreste
Verified Purchase:Yes
The explanation of capital gains is lacking. I have no idea how it did its calculations or whether they are accurate as their numbers can't be double-checked.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ray78
from Concord, CA
Verified Purchase:Yes
The program takes you painlessly through the filling out and filing processes step by step.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: hkfhskdsk
Verified Purchase:Yes
I've been using your software since when you had to buy it in a box and it was called TaxCut. This year when I tried to submit my return electronically it gave me a Bad Gateway error. I spent the day monitoring online sources to find out that your servers were down until late in the day on April 15. This makes me question whether I'm going to use your service next year when there are much more stable options out there. Perhaps it's time for a change.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CAM 1
from Hamden, CT
Verified Purchase:Yes
The software wouldn’t let send through E-file because it went down on the 15th. I purchased deluxe so I could E- file my fed taxes free. H&R Block owes me a refund for not being able to E File.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mr Hill
from Kaysville Utah
Verified Purchase:Yes
I have bought this software for over 10 years. I switched from another soft ware and have been very pleased with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Customer for years but disappointed about e-file
on April 19, 2024
Posted by: stevec99
from Jacksonville, TC
Verified Purchase:Yes
E-file issues knocked your perfect score this year.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: RobBe37
from West Columbia, SC
Verified Purchase:Yes
Purchased the software early October (and as usual) delayed (for unknown reasons) filing until three days before deadline, but guided by this ingenious software, flawlessly completed my federal and state return; bailout by the Best.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock