Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Llh01
from Ca
Verified Purchase:Yes
With changes I couldn't find where to enter a 1099-s and selling a property that was inherited. Had to file and ext.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steveb21
from Minneapolis
Verified Purchase:Yes
I’ve used HR Block for 12 years and have had minimal issues with the software. I had minor issues with loading. Not being a tax expert, I can only state that, for my needs, the software is accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob712
from DeKalb IL
Verified Purchase:Yes
I was confused by the new textbook and this software led me through the filing easily.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
The third-party .pdf converter sucked. Filed late
on April 19, 2024
Posted by: 2023taxer
from Wisconsin
Verified Purchase:Yes
Required .pdf software would not install and locked computer up. As a result, I had to print out my State return and mail it the day after tax deadline. Not happy about that.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 5675655
from nowhere, USA
Verified Purchase:Yes
hi. I bought and used the software... when I hit "send" I got the "Bad Gateway" message.
I eventually hit "send" 11 times over night and next day. NOW... there are 11 separate filing fee charges on my bank account. This whole event was not trouble-free and has and continues to be very stressful. Bad FORM! You're adjusting the charges to my account?
I eventually hit "send" 11 times over night and next day. NOW... there are 11 separate filing fee charges on my bank account. This whole event was not trouble-free and has and continues to be very stressful. Bad FORM! You're adjusting the charges to my account?
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Raaaa
Verified Purchase:Yes
I have been happy with H&R all the years I have used it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: xxxxxxxxyyyyy
Verified Purchase:Yes
I have used TaxCut/etc. for many years, and have always been satisfied -- until now. Having your servers go down on April 14/15 is just not acceptable for a tax company. I ended up printing out my returns in early afternoon on the 15th, and decided to try to file electronically one more time before I went to the post office. I was lucky enough that it worked, but you wasted a bunch of my time and added quite a bit of stress. My rating would have been 4/5 stars if the filing had worked the way it was supposed to.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Suzie Dog
from Fenton Missouri
Verified Purchase:Yes
I have been using H&R Block tax software for years. It is a very good piece of software. I wish it would take you directly to the errors it finds.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock