Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Aloke
from Ohio
Verified Purchase:Yes
Requires a feature to directly enter forms. I received a 1099-Q but could not find any place in the interview to enter it.
The planning tools are poor. It did not know the correct IRA limits for 2024. It should tell me how much I can contribute in 2024 from the MAGI in 2023 (after asking a few things and making the assumptions it needs). It has a lot on conversions, but not much on contribution limits.
The planning tools are poor. It did not know the correct IRA limits for 2024. It should tell me how much I can contribute in 2024 from the MAGI in 2023 (after asking a few things and making the assumptions it needs). It has a lot on conversions, but not much on contribution limits.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Paul1952
from Moseley, VA
Verified Purchase:Yes
the return was time consuming but it all worked out
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Openroad777
from Dubuque, IA..
Verified Purchase:Yes
I have been using H@R Block software for over 5 years. Very Very happy!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: April 15th Filing fiasco
from Dayton, Ohio
Verified Purchase:Yes
Your inability to e-file returns on April 15th was a real problem for me. It has me looking, after 20+ years of using your product, to other vendors.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stingdaddy
from Durham, NC
Verified Purchase:Yes
I've been using H&R Block tax software for many years now, so I can't compare it to any others. I keep using it because it's a seamless transition year to year, and the price is consistently competitive. I find it easy to use and navigate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Way too many questions asked in different ways
on April 20, 2024
Posted by: Anonymous
from Central Florida
Verified Purchase:Yes
I have been using this program for many years and will continue to do so. You need to find an easier way to file.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Doesnt
Verified Purchase:Yes
Simple to use. I would add a feature that automatically encourages checking e-file status or warns you when an e-file does not go through.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Digrfran
from Massachusetts
Verified Purchase:Yes
I would say that the program is very thorough but for the easier returns the price is way too expensive
But the quality of the software and ease of use is exceptional
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock