I have been using TaxCut (old name) for over 25 years. So easy to use with the intuitive questionaire. I completed both my national and state return in less than 4 hours.
Not happy this year with difficulties for down loading and key not working. Secondly terrible problems filing on line . Poor company communication or lack of communication at the website.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software is very easy to use. I have used this product over the last 4-5 years and I have no complaints. The installation and it's updates are online which make this very easy to use.
The downside is the product does not seem to import older returns (aka files) for comparison-sake.