Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Buggy!
on April 12, 2026
Posted by: Enough123
from Los Angeles
We’ve used this software for many years and every year it gets worse. Imported 1099 data sometimes fills in wrong numbers and even wrong text (company names, etc). Sometimes data we entered didn’t save or was corrupted. You can’t trust it and have to double check everything. We finally got through it; passed all the checks and eFiled only to be REJECTED by the IRS due to a missing form! NEVER AGAIN! Next year we will have our returns prepared by a tax service. We’ve waisted WAY TOO much time screwing around with this buggy software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: IDNDRs
Verified Purchase:Yes
I don't do reviews.
This is supposed to be a survey of the software and features.
This is supposed to be a survey of the software and features.
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed. These are fundamental mistakes t
on April 12, 2026
Posted by: AnthonyC1953
from Milford Delaware
Verified Purchase:Yes
Uploaded 1099's were not fully copied into HR BLOCK SOFTWARE, AND, the software did not remind me to get a new FEDTAX ID and record that in the 1040.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tx
Verified Purchase:Yes
I bought this software in Feb and it is a good program. I wish the text font size could have been increased to size 12 from the 8 used.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, Florida
Verified Purchase:Yes
I've used the download version of HR Block tax software for years. It has always covered all of my specific tax situations, and is structured in a way that is easy to use. Given the unnecessary complexity of the US Tax code, the price of the software is reasonable, and I find it gives me good value for what I pay. It would cost many hundreds of dollars more to have my taxes done by an accountant. This software is the only reason I keep windows installed on my dual-boot computer, my only lament is that it is not available for Linux, but I certainly understand why (too small a user base, too many versions of Linux).
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Multiple issues, multiple years. no longer trusted
on April 12, 2026
Posted by: IRS Vet
from NC
Multiple years of experience in completing my personal tax returns using this software. Multiple years of identifying short falls in the software which required research of IRS Pubs and instructions to overcome those short falls. Cannot think of a reason to attempt to use this again.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Howie50
from North Carolina
Verified Purchase:Yes
I have been using HR Block tax software for about the last 10 years. Always easy to use and work with.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Not good explanations.
on April 12, 2026
Posted by: horribleexxperience
from King NC
Absolutely frustrating!! I appeared to be all finished and ready to eFile. I was STOPED...dead in the water. I was told to DO UP DATES!!! I had done all the updates I saw. Actually beyond frustrated!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock