It took way too long to get electric vehicle updat
on April 24, 2024
Posted by: Beardog 1217
from Grand Rapids, MI.
Verified Purchase:Yes
It took way too long to get the electric vehicle updates to file my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Every year for the past 6 years. H&R Block software has led me to complete and accurate returns, finding items I would have forgotten without the step-by-step instructions.
The software was easy to use and steps the user through the process of completing the returns. However I don’t like the requirement of needing to check for updates just before sending the completed documents. What’s actually going on in the background with my information?
I have been using Tax Cut/H&R Block software for over 15 years and have never been tempted to switch to another program. I find the way it deals with and calculates taxes due on investment gains particularly impressive.
Pros: Maximizes refund, Easy to import documents, Fast
As with 2022 taxes I had identical problems updating the 2033 software for my iMac. For every update you put out between Jan. 2024 and late March I had to log onto your web site instead of using the update feature on Deluxe.