Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Past Block user
from Gainesville Fl
Verified Purchase:Yes
Block is ok until you need help. I used Block for 6 years and then I needed help. You can’t get through to talk to a real person without multiple frustrating steps. When you do they can’t fix the problem but will call you back. And not surprisingly they never call you back. This happened not once but twice! Won’t buy a Block product again
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kattie60
from Indiana
Verified Purchase:Yes
If you can answer simple questions, you can do your taxes H&R Block makes it so easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: MtmanGa
from Cloudland GA
Verified Purchase:Yes
It uses previous years info and I add or edit for the current year.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DaveyBoy1
from Hernando, Florida
Verified Purchase:Yes
I have used H&R Block Deluxe for many years, and am very happy with it. I love the way it does all the relevant calculations for you, automatically.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ken7000
from Berks County, PA
Verified Purchase:Yes
Been using Block for many years and find the carry forward of the simple data to be very easy. Many items repeat year in and year out so I don’t have to re-enter the same financial information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Michman
from Michigan
Verified Purchase:Yes
Have tried the others but nothing beats H&R Block for accuracy and ease of downloading and use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RichBklyn
from New York
Verified Purchase:Yes
I've been using HR Block software to do my taxes for several years and find it easy to use for my purposes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BarryJ
from Tampa, Florida
Verified Purchase:Yes
I found that your 2023 Software was lacking when it came to the Clean Fuel Credit. It took me several attempts before I was able to fill out the appropriate form correctly. The information in the 2023 Software was sorely lacking.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock