Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Dave4027
from Kansas City, MO
Verified Purchase:Yes
I’ve been using this tax package for a number of years and have nothing but good things to say about it. It steps you from start to finish in a straightforward questionnaire format. As long as you have all your year end tax forms at hand the process is quick and efficient.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Purchased software in Feb, could not file to march
on April 24, 2024
Posted by: Evcredit
Verified Purchase:Yes
The tax form for the EV tax credit was not ready till April. Then when I finally could file, my efile was rejected due to a problem with the H&R taxes software as reported by H&R support. I've used this product for years. Nest year I may reconsider purchasing again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Brackera
from Utica, NY
Verified Purchase:Yes
Easy to use after using HR Block package and have an worked at H&R Block in the passed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: overlyhelpful mom
from Des Plaines, IL
Verified Purchase:Yes
I have used this program for many years. This year I struggled with trying to determine if my son and daughter- in - law should file joint or married separately. The program said if would compare, but in the end I was very confused. I thought I would be able to choose one or the other, but that wasn't the case. I think I could only chose joint. I ended up backing the info out and creating two separate ones so we could file married/separate for them. Also my activation code didn't work, however the 800# was very easy and quick to get one that did work.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JoeSelzTrb
from Aiken, SC
Verified Purchase:Yes
I’ve used this product for 22 years. Extremely happy. There were glitches in the past, but all were fixed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MLPC
Verified Purchase:Yes
I've, used this product last 5 years, no problems on my refunds!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bae16
from jacksonville fl
Verified Purchase:Yes
Purchased, loaded, prepared and transmitted. So easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: IEales
Verified Purchase:Yes
Unlike some years previous, I was able to complete my return and eFile.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock