Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Broadcast Dude
from Xinia, Ohio
Verified Purchase:Yes
This software makes doing a painful ordeal a pleasure -- if that is possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JEB1341
from Johnstown, PA
Verified Purchase:Yes
I bought the software shortly after new year and expected to wait a bit for the updates to become available for the latest forms. By early February I thought everything was complete but discovered the software had no way to get the electric vehicle credit. My call to the help line was pretty useless.....the rep had no idea what I was talking about . A thorough on line search revealed that the was going to be another update in late Feb or early March to address this problem. When I returned from Florida in late March there was, indeed, another update waiting and after installing it the EV credit worked fine. Just anoying to have to wait so long for that update.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Boba54
from Boston MA
Verified Purchase:Yes
I’ve used this product for years. It’s very easy to use. Does a great job of saving basic data from year to year. It’s easy to track estimated tax payments and roll overs from prior years. Walks you through the nitty gritty stuf like dividends and stock transactions. I’m probably only scratching the surface of what it can do bu5 it’s all I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: K Ghia driver
from Cleveland, OH
Verified Purchase:Yes
I have used this software for about 5 years now and find it easy to use and accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Janskouby
Verified Purchase:Yes
Have used for years and really like the features. I do wish the bug in your software would have been fixed or a notice sent before I had to wait on the phone.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Carolee2
Verified Purchase:Yes
Been using this program for many years. I recommend it for everyone. It has an easy to use interview to walk you through everything you need. At the same time, it produces complete and accurate results. You couldn't ask for anything more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TStray
from Ohio
Verified Purchase:Yes
I bought the product earlier in the year and was able to install and use it very easily. I especially liked all the hints and educational information that I could access.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: boba51
from Long Island, NY
Verified Purchase:Yes
I’ve used his software often but was very disappointed in how it handled a recent issue. The software is generally okay but a serious flaw in how it handles mortgage interest and home equity loans caused confusion. Support contact is very limited and failed to address the issue. An internet search revealed that Turbotax users had the same problem but Turbotax assisted them an actual solution.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock