I like that I can import my data. I like that I can use it both on my Mac and doss computers. I like that there are example questions with common answers. I do the taxes for my family. I was able to take my stored tax history for my dad and son and send it to them. They wanted to see if they could do their own taxes.
Tax software is great BUT your software wouldn’t connect to the internet (while it was connected to it) telling me I had to disable my proxy server which I don’t have, I emailed the file to a friend with your software and he was able to send it to irs and state. It was VERY ANNOYING.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block Deluxe for years and have loved it. However, this year, the state form was rejected. When I called the tax board, they could see no reason why. Was it the program error or a state tax board error? I don't know. I just know it didn't work for me this year and filing by mail is very inefficient, especially when the sate owes me money.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This was the most frustrating endeavor in recent memory!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.