Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Hrblockbad
from My ny
Verified Purchase:Yes
Worst. Had 1 nj and 2 my states. Couldn't add couldn't receptrocate. Caused 14k error. Switched to TurboTax and it did it correct.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Do not use my name 1
Verified Purchase:Yes
I will never do my taxes on line so keep the download version. Because I need to give my email I will lower the rating from. A 5 to a 2
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ramando
from Denver, Colorado
Verified Purchase:Yes
Performed as expected. I have used the product for many years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Pete82
from Charles Town, WV
Verified Purchase:Yes
I have been using this tax program for many years and love the interview format that it uses. The fact that it imports the data from the previous year is a huge time saver.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: NK95
from California
Verified Purchase:Yes
I continue to use this program year after year because it is so easy to use. It reliably saves my details from prior years and efficiently files my returns electronically. Refunds were received within a couple of weeks.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KeithBS
from Canton, GA
Verified Purchase:Yes
I'm pleased to return to using the software and doing my own taxes again. This year I didn’t have to pay State or Federal and received refunds.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: rob u
from CHICAGO
Verified Purchase:Yes
This year did mot go so smooth. Difficulty importing Financials, energy credit info came in update, needed tp wait. File for state is an extra fee.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe49
from Tampa, Florida
Verified Purchase:Yes
I’ve been using this software to file my taxes for close to 20 years, and I am more than satisfied with it!
Cons: Hard to import documents
Value
4
Written by a customer while visiting HRBlock