Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Iowa senior
from Iowa
Verified Purchase:Yes
Same pretty smooth filing for both fed and state as accustomed to!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Vpaz
from Buckeye AZ
Verified Purchase:Yes
I bought an EV and filed once and said that it was an HR block problem, with IRS. Was advised it would be a week, then delayed a second time and a third time. Really unacceptable . Will try a competitor next year
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Like the program and prepare several tax returns i
on April 24, 2024
Posted by: Doced
from Clearwater, FL
Verified Purchase:Yes
Fairly eay to use but sometimes not easy to understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wilso3
from Cincinnati
Verified Purchase:Yes
You do most things well. I use a lot of different forms. I am an IRS certified volunteer so I know alot about taxes already. I hate how EVERY SINGLE TIME I tried to send a return to the IRS, you would blow me out and update. Why not update when I start the software? And your charges for more than 5 returns is BOGUS because IRS will not allow me to send more than 5, so you are offering to pay for NOTHING.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RiverRatRanger
from Down by the River in Iowa
Verified Purchase:Yes
With the exception of one year when there was a complicated inheritance issue, H&R has been my go to. Quick, easy for a low tech old man to understand, and reasonably priced.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Miserman2
from NJ
Verified Purchase:Yes
I got a “bad gateway” message when I went to file on 4/15, yet apparently the gateway was good enough to charge me several times for subsequent attempted filings.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stan138
from ny
Verified Purchase:Yes
Have been using this product over the past three years works better than the account that I have used in the past
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Me myself
from TX
Verified Purchase:Yes
I have been using their software for serveral years without incident or Hassel. And I will again!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock