I have used HR Block tax software for 20 years. I buy the download as early as possible each year and run a pro-forma return to validate my estimated tax payments. I have never paid more than a few hundred at filing and never had a penalty. Ease of use is superior as is data loading from last year’s return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
For the most part, the tax prep software seems to be comprehensive and accurate but I did have trouble using some of the features, such as importing documents and preparing estimated taxes. Those features either did not work or instructions were very confusing.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
It does as required but could work better. Many of the form numbers vary from the product.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I needed a better option to do my taxes. I was very happy with how easy it was to use and how quickly I got my taxes done. I will Definitely use this software next year. I'm tired of the high fees that Liberty Tax, Jackson Hewitt.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Been using it for years and even in my transition from employment to retirement it's easy to use. It goes step by step and it even let's you know if something isn't right. It's like sitting down with an agent
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I wanted to be sure I was using software that could cover every aspect of my taxes. H&R Block Deluxe covers all my needs and plenty of other situations that don't apply to me.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Never completed the updates promised. Switching next year
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.