Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Sueco
from Glendale, AZ
Verified Purchase:Yes
I have been using H&R block software for many years. It is very easy to use. It prompts me for information, if it pertains to me, I enter it or else move onto the next thing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Prof85
from MA
Verified Purchase:Yes
Used TurboTax for many years but switched to H&R Block 8 years ago and does everything I need including complex investments, etc., etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: grogs
from new york
Verified Purchase:Yes
I have been using H& R block for many years and continue to be satisfied with it. I am 80 years old and find I can follow the program easily.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Quas
from Maryland
Verified Purchase:Yes
Had been a long time TurboTax user. I used H&R this year. Only problem was within the Maryland return - there is an entry that autofills for income related to forest ranger or other service - it must be physically deleted. I missed it and filed an erroneous return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Last2Critique
from Arizona
Verified Purchase:Yes
I used the software for the past three seasons and was initially satisfied. The 2023 filing season ended in disappoint in that I was not able to file until into March due to slow arriving updates. When the ‘final’ updates became available, I was unable to efile due to issues. I had already mailed my state returns with the federal return that was supposed to be final. I still think the product is worthwhile, but management needs to be more proactive in ensuring the product is good enough for prime time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Snooped On
Verified Purchase:Yes
Your "request" to use my data did not allow me to opt out. Fired!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Minneapple
from Minneapolis, MN
Verified Purchase:Yes
HR BLOCK is easier for me to use than TurboTax. One portion that could be improved is the K-1 entries that don’t have all the codes to enter or good explanations for at risk questions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: WRay
from Colorado
Verified Purchase:Yes
I’ve used this program for about 10 years now, so I am familiar with many of the features. This year, I used several of the help features to learn about new tax rules and compare my input with prior years data to make sure I didn’t miss anything. Great product!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock