I've used this software for the last 5 or so years and was always happy with its ease of use and its price. Doing my taxes in 2024 was stressful- trying to e-file the night of April 14th and the day of the 15th resulted in a "gateway error". Wasn't just me, numerous people were having the problem per social media postings. The server finally came up around 3pm, right after I printed out my return.
I have been using HR Block software for the past 4 years and I think this is my last. This year I was really depending on getting my taxes filed early so I could get my $7,500 EV tax credit. I had all my taxes complete in mid-February but then had to wait until the software updated. The problem was every two weeks when the software updated, it was another unexpected delay. I eventually submitted my tax return 1.5 months later when the final update happened. Not what you want from your tax software, slowing down your refund. Maybe TurboTax or free submission from the IRS directly will be better next year.
I have used this program for several years and am very well pleased. It loads well, stays up to date, and has been easy to use. My tax information is not difficult to enter and the program does a good job of explaining ever step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using your software for a number of years and was always satisfied until this year. The program went down while I was imputing my data and it took a few days to come back up. I lost over half the data I had imputed. The overall rating is just for this year.