Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: KSE531
from california
Verified Purchase:Yes
Kinda a bummer it costs to file state. The only other thing I'd say is the "help" instructions could be a little more explanatory. The federal help is a little better than the state help but both could use some clarity.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Peter68
from Mississippi
Verified Purchase:Yes
I have been using this for 20 plus years. Very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Retired in Virginia 2017
from Virginia
Verified Purchase:Yes
After screwing up my previous taxes I figured it was time for help. The program a was simple and thorough. I think and hope it's right this time. Nothing left out and appeared complete. Satisfied customer....
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Vanderburg
from Concord NC
Verified Purchase:Yes
It is easy to understand and has very helpful tools
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Vincent1040
from Los Angeles, California
Verified Purchase:Yes
Thorough and easy to complete forms. Easy to understand pop up information and explanations.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: cmk45
from WA
Verified Purchase:Yes
The H&R Block Deluxe tax package makes tax preparation simple , about an hour from start to finish and half of that time is shuffling various statements in out tax folder. The first time you use a source it can be tedious entering the account info but that is all there for as long as you continue to have that source such as a 1099
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: AverageJoTaxpayer
from NY
Verified Purchase:Yes
Good product. Nice to use year after year for autofill of info. I had a situation this year that wasn't well documented, but for a straight-forward tax return it's easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JohnKK
Verified Purchase:Yes
To actually not definitively know when your servers are down and responsively warn customers during the submission process and make it sound like it could be coming from the customer's end is reckless!
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock