Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Vicki765
from Pennsylvania
Verified Purchase:Yes
I have low vision and the font is too small. There doesn't seem to be any way to enlarge it in the program. Otherwise, I am happy with the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I've used this software for about 8 years. It's as easy to use as anything could be. I'm also happy with the refunds I've gotten over those!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dram987
Verified Purchase:Yes
Switched after 30 years on TurboTax because my laptop still runs Windows 10. It's not the prettiest interface in the world, but it got the job done with no hassles. It imported my TurboTax history seamlessly and I was done in a couple of hours.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Missing essential explanations and communication
on April 13, 2026
Posted by: Anonymous
from Saint Louis
Verified Purchase:Yes
Not easy to find answers for field explanations. I had to redo several times and do internet searches for field explanations and what caused the issues on the return. Specifically the Property credit field and the AGI when efiling. I had an amended return last year. I used the AGI based on the amended return causing the return to be rejected. Information re to use the original AGI, not the amended AGI should be clearly communicated when efiling AND when communicating re the rejected return. I had to do an internet searches for field to resolve the issue!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JPF619
from NewHampshire
Verified Purchase:Yes
Once again, H&R Block meets the test for easy tax preparation and filing. As the tax process becomes increasingly complicated, the software navigates the complexity to make it easier to file a return. Online chat and live chat help resolve confusing instructions. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: kavie
from VA
Verified Purchase:Yes
I could not find the Estimate tax form namely 1041-ES as well as Virginia Estimate Tax form VA760
I reserve the fifth star for this year.
I reserve the fifth star for this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hankla
from Metairie,LA 70005
Verified Purchase:Yes
Bought 2025 Fed n state deluxe Nov. After working and reworking it following suggestions,got approval to file free Fed n paid 22for LA state.Apil 9. Fed rejected for no reason x 3 and state won't file electronically solid so mailed both.Please refund my State filing fee.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Friend 01
from Presque Isle, MI
Verified Purchase:Yes
First time to do my own taxes. Needed a little help from a friend. Felt good once completed.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock