This year was a little different than past years as there were some hiccups in the program and that is uncharacteristic of the program in previous years.
Not able to download 1099s from multiple Fideltiy accounts. The software default to the first accout entered, had to enter the rest manually.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
YOUR SYSTEM CRASHED ON TAX DAY 4/15/24 AND I WAS NOT ABLE TO SUBMIT A RETURN ELECTRONICALLY AND HAD TO FILE AN EXTENSION. THAT IS ABSOLUTELY UNACCEPTABLE.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.