I can’t believe we’re still paying to file our taxes. Ridiculous. The government knows how much we should owe. Hopefully the day will soon come when this basic software is obsolete.
Pros: Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used H&R for several years. Pleased with it but I have not used any others to compare it to. I was not pleased this year with having to use actual IRS forms and instructions to figure out a specific SS tax deduction. I believe the software should have had this included. But this was a one time item and won't be an issue next year.
This program covers most filing issues and obscure corner cases. There are a few things (such as pensions from foreign gov that do not have TIN numbers) that throw the software for a loop.
Support is minimal and problems with operation of the program or handling of specific tax issues are not addressed. It is not possible to contact HR software support.
I have used H&R Block tax preparation software for more than ten years. It does the job well. Obviously, I am satisfied with the results and every year there are improvements.
Pros: Easy to prepare, Maximizes refund, Easy to import documents