Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: keko10
from milwaukee, WI
Verified Purchase:Yes
Changes that were made didn't make it better but more complicated and when I called for an explanation I was charged for it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Joe RF
from Springfield, MO
Verified Purchase:Yes
I bought this in November and have been very pleased with it! It makes filling out my taxes easy and a most excellent guide through the process. I have been using it for at least twenty years and have had excellent results!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Paul63
from Portland, Maine
Verified Purchase:Yes
Some forms weren’t ready until almost the filing deadline. That’s a HUGE drawback. TurboTax doesn’t seem to have that problem.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PGYuma
from Yuma, AZ
Verified Purchase:Yes
Very easy to navigate and process your state and federal income tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bad for 2023
from Philadelphia
Verified Purchase:Yes
The product worked as well as ever (I have been using the product since the old TaxCut days). However, when I went to submit, the system failed. Then it didn't update a second return for someone in my family. They clearly need to go back to school to learn to write their technology.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WRLT
from Boulder
Verified Purchase:Yes
Software works, at times hard to navigate. I do not feel the fee you charge to file a state return is worth it and I refuse to pay the extra fee.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ricanbloke1
from Florida
Verified Purchase:Yes
I have used this software for years and never had any problems
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DK1956
from OKC, OK
Verified Purchase:Yes
Downloaded and installed in minutes. Did my taxes in record time. No issues encountered.
Pros: Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock