I've used H&R Block for a number of years and find it works well and is reasonably easy to understand and has clear instructions and prompts. The only negatives are the import function and final review. When I import stock sales/dividends/etc from my brokerage acct, it always flags thing in the final review, but there is never anything that needs to be fixed, and it isn't clear what you need to do for each document in order to get it unflagged.
This was my first year using H&R Block. The price was reasonable, it handles investments, and I didn't have to pay for state tax which we don't have here in Texas.
I have used H&R Block software for yeas and always continue to use it. It helps me to remain error free and I do my own, my daughter's and my grandson's taxes.
Great product & experience. The only issue is when the system went down & would not accept the Federal Tax return. Once it was up & running though, no issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used H&R Block Deluxe + State for many years and have always found it easy to use, up to date with the tax codes and audit free filings. Highly recommend it and will continue to use it.