Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bornin52
from Jackson, MI
Verified Purchase:Yes
I have used the H&R Block software for over 20 years and have not once had a complaint about the product. The IRS is constantly making changes to the income tax process and H&R Block is expedient in putting those changes into their product efficiently and expediently without errors.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Eddie737
from Seattle
Verified Purchase:Yes
I have been a long time user of H&R Block tax software and find it to be an indispensable asset.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: grandmasgarden
Verified Purchase:Yes
It was easy to use and good that I could download last year's return.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I have used this software for over 30 years, since back when it was "Kiplinger's Tax Cut" and its always done a great job for Me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Confusing
on April 13, 2026
Posted by: innocent61
from San Antonio, Tx.
This is my first time using this software. I selected it because of the price, which was great in comparison to what I used before, however, I must say that the instructions were not as clear as the other software. If you are a first timer filing your return and you have complex issues, or what you deem to be complex, ie. pension, annunity etc. It can be confusing. I found myself having to go to IRS web site for alot of clarifications, and still don't know if I did it correctly. Time will tell.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Satisfied yes
from Mn
Verified Purchase:Yes
The only thing I don’t like about the tax program is when you go to print forms, they print them backwards meaning they print the last page 1st and sometimes I don’t need those last pages wasting paper and ink
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: A_Different_Nickname
from Tulsa, OK
Verified Purchase:Yes
I used to use TurboTax, but no longer appreciate their model. This is an equivalent package, easy to use and less expensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dale2P
from Houston Texas
Verified Purchase:Yes
Tried the other programs and Block is the best, most reliable, and easiest to use.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock