Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: NoCanDo
from Pennsy
Verified Purchase:Yes
Technical software issues would not allow me to file taxes.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Carolinet88
from Los Angeles
Verified Purchase:Yes
Unclear repetitive questions in foreign tax credit section, always very confusing. Therefore 2 stars off.
Cannot import from investment websites or w2 info easily.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dbhd
from Richmond VA
Verified Purchase:Yes
We used a different tax software last year and it was a nightmare. H&R Block's tax software is easy to use, walking you thru each required step. We will be using it from now on.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Manoj Bhat
from Chicago
Verified Purchase:Yes
I used HRBlock for many years but when filing 2023 taxes I could not file electronically as I had 8 copies of Form 8938. The software won't allow me to file electronically and I had to resort to paper copy filing.
This was new to me as I had successfully e-filed my 2022 taxes in April of 2023.
I am going to use another software for my 2024 taxes.
I am going to use another software for my 2024 taxes.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Evillina
from Triangle, VA
Verified Purchase:Yes
Been using this over 15 yrs. Have never been disappointed. Will continue to use.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Works okay as long as you don’t stray from norm
on April 26, 2024
Posted by: Solidfuture
from Binghamton, NY
Verified Purchase:Yes
The software instructions for a 1099-Q states to enter box X on line Y. If I did that the results showed my daughter would owe $1,500 on a 529 college disbursement that was used for education. When it should not be taxed at all if used for educational expenses. The 1099-Q was issued by the university so there is no disputing it was paid for education.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: yclemy
from Crete, IL
Verified Purchase:Yes
There was an issue with the clean vehicle act form which delayed filing my taxes for more than 5weeks. Many others subsequently purchased Intiut TurboTax to complete their filing. I was not happy with the handling of this problem
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TM59
from Florida
Verified Purchase:Yes
Have used for years and never have I had an issue using or understanding
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock