Doesn't do 8606 correctly, doesn’t display all donations, doesn’t show options to minimize tax, charges too much for state filing, printing features are very poor and time consuming, and help/instructions are scant and unclear.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I was able to import data from a previous return, which sped things along. There were a couple of stops for worksheets that shouldn't have been necessary, but otherwise, everything worked. Submission was very smooth, and I got a quick refund.
Been using HR BLOCK for over 16 years now. It's quick, easy, and painless. I believe it's also the only program that stands with me if audited (which I haven't tested yet, thank goodness!).
The software is expensive, it is all we have ever used though. I feel we should get one free state e-file for the price we are paying for the software.