Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Agaa
from Tennessee
Verified Purchase:Yes
Easy to use and I especially like the checkup at the end
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: tomkinfl
from Orlando, FL
Verified Purchase:Yes
Bought in Nov 2023, first update Jan 2024. Update schedule failed to meet published dates until Mar 21, 2024. Delayed my filing for 2 1/2 month. Not at all happy with the 2023 Deluxe version. Used to be great for the last 5 years. Will try the competition for 2024 tax season
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dick80
from Colorado
Verified Purchase:Yes
Software leads you through both federal and state returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Maxes
from Freehold NJ
Verified Purchase:Yes
I have brought this software March 29, 2023, Easy to install and run, everything works well indeed, I would like to buy next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JGLO
from Richmond Hill, GA
Verified Purchase:Yes
I had a question regarding how to file major home repair expense, there was no solution in the HELP information on line, chat feature, or with the expert assistance by phone.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: smoon
Verified Purchase:Yes
I have used this product for several years but as a visually impaired user I struggle as the text cannot be enlarged in the program and the text on the forms is not only not bolded but also in boxes with a grey background, making much of it extremely difficult to use. Also quite clunky.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Graffy
from Holland, MI
Verified Purchase:Yes
This is the eighth year of using Tax Cut and I have always been satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Terrri
from Lansing MI
Verified Purchase:Yes
The do it yourself home software worked as it is supposed to. We appreciate that it hasn't changed year-to-year as we know how to navilgate it very well now, and where all of our entries are supposed to go. On-line submission was easy. I wish we didn't have to pay extra for the state electronic submission. I did not get an update when the IRS and MI processed our returns; only received an initual notice that they had accepted the return. We will keep buying it. Don't change it!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock