Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Judoboy
from Minneapolis
Verified Purchase:Yes
I have been using H&R Block for several years now and find it to be efficient easy to understand and never had a problem with IRS, or my returns.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nhan
from San Jose, CA
Verified Purchase:Yes
I've been using H&R Block more than 5 years, and very satisfied. It's easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: willy775656
from Atlanta, GA
Verified Purchase:Yes
I've used H&R Block Deluxe for five years now and am very satisfied with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobcat32
from Kansas
Verified Purchase:Yes
I used this software to file all of my families tax returns and it worked great!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: RK85
from Atlanta
Verified Purchase:Yes
Wells Fargo was on the list of Institutions that could download 1099s then it was dropped from the list. This made using this tool pointless for me. Other than that the tool worked fine after doing manual entry.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Bob202510th
from St Charles
Verified Purchase:Yes
I have used H&R for over 10 years and it has always been pretty easy to use. Price increase and lesser functionality ( Have to buy Deluxe to get State program) has not driven me away, yet.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Waltie
from Delaware
Verified Purchase:Yes
I have been a user for several years. The product is easy to use and generally accurate. The instructions are helpful and easy to follow. This year, however, there was a persistent problem with the software as it was reporting an error condition that would have prevented filing the return even though I had not entered any data in the field it was citing as causing the error. A software update corrected the problem in March but the correction should not have taken so long.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
State submittal failed continually but charged
on April 27, 2024
Posted by: Exuser2024
from Georgia
Verified Purchase:Yes
This will be my last year with H&R. April 14 and 15th failed to be able to submit my state tax’s electronically. Tried 15 times and got charged each time. Had to submit by mail and get charges removed from card.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock