Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bt26
from Bowie , MD
Verified Purchase:Yes
I have been using H&R Block’s tax program since preparing our 2010 income tax return and have never been disappointed— I love it!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: jeffry007
from Mississippi
Verified Purchase:Yes
It performed as I expected and hoped it would. I especially like the 'interview'. I like that it marks certain deductions as 'not common'. I like that the user can import documents, particularly from a financial investment firm and the software puts all the 1099-INT, DIV, and B in the proper places.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Terp
from Olney, Md. 2083
Verified Purchase:Yes
I have used H&R Block tax software for several years and I recommend the product.
The only issue I have is that I switched computers and am not able to put the tax return on my new computer.
The only issue I have is that I switched computers and am not able to put the tax return on my new computer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Mandatory Nickname
Verified Purchase:Yes
Used the product for years, not sure how there was trouble around tax day…hacked? DoS attack?
Not to mention do not charge a filing fee unless a submission was successful…terrible…
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DrRSme
from Germantown,MD
Verified Purchase:Yes
I always use H&R Block tax software. I will continue to do so.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Neverintendedtosay
from Utah
Verified Purchase:Yes
I have used H&R Block tax software for many years now and prefer it to the competition. But the cost to e-file the state return still leaves a poor last impression.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: DM in CA
from Southern Cal
Verified Purchase:Yes
i have been using H and R Block tax soft wear for years and will continue to do so
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Railroad Rob
from Milwaukie, Oregon
Verified Purchase:Yes
On April 16, 2024 your server issues caused a lot of people to go scramble to file by paper, or a least get all the materials gathered and printed to do that. I have been a customer for over 30 years and have filed online through your company for as long as I remember being able to prep and file online. I am reviewing my tax filing process and will for sure look in to comparisons between your product and others available for tax year 2024. I do usually wait until the last day to file and have never had an issue with your quality and ability to follow through with the filing, but I do now question if I should have looked for other options prior to your malfunction. The situation did cause some heartburn and stress that I may not of fulfilled my tax obligation since I relied on your service. A service that was struggling in the final minutes of the tax prep game.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock