Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SFC Dixon
from MS
Verified Purchase:Yes
I use this software every year to do my taxes, because it’s so straightforward on what to do and how to do it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Another Unimpressed User
from MA
Verified Purchase:Yes
Imports previous year taxes ok. Seems to not know some info that it should. Can't search for some information about the software. Not obvious how to clear what ever it shows you to check. Some of that makes no sense. The planning function is not very good, and doesn't have planning for the state.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
1
HR Block Software not Helpful
on April 13, 2026
Posted by: taoji8
not very clear to use. every tax software I have is horrible or I just suck. To be honest I couldn't even upload my w-2 anywhere. it so annoying
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
Filling the details is simple.Only one thing. There was not a good way I could enter the transfer of money from 529 ny Savings to Rollover Ira. Form 1099-Q as secure 2.0 has permitted.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jo83
from Tennessee
Verified Purchase:Yes
I did think that your product is very good; however, the service for me was ruined when I had to pay a fee to use my own credit card to pay my taxes. Put an app on there where I can enter my own data and pay without a fee. Your competitor, TurboTax, didn't charge me a fee for paying with my own card last year. I might have to condider going back to them. First time user of your product: somewhat happy and somewhat not.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BarbR26
from Glendale, AZ
Verified Purchase:Yes
I switched to H&R Block tax software this year as the product I had been using was no longer supported on Window 10. I found H&R Block to be less intuitive and not as user friendly. I found several corrections that had to be made by me when I reviewed my return before submitting. I also did not receive email notifications when my returns were accepted although I did get an initial email that they had been received. When I checked the status, my state said pending even though my refund had already been deposited in my checking account. I will not use this software again.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Gabriel, CA
Verified Purchase:Yes
Always easy to use. This is about my 7th year in a row with this product and am still very pleased.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
In ability to connect your software to my computer
on April 13, 2026
Posted by: DickD
from Aiken, South Carolina
Verified Purchase:Yes
For the second year, I could not file my return normally. I had to give my return to my son who filed in on his computer, I son't think I spoke to a senior advisor, like Jim, as I did last year. I am not sure I will use this program next year.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock