The H&R Block software did not allow for an override of the taxable amount of a retirement distribution similar to how the TaxSlayer software works. The result of this was a higher amount of taxable income and a lower refund in my case.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
2nd consecutive year of huge frustration trying to file. Will use alternate software for 2024 filing. Is a shame, other than that failure has been a great package used for many years
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software to to file my taxes for many years. I was surprised by the change in how I list medical expenses, but I am assuming that was a change at the Fed forms leve and not a change in the software. I will now save my receipts in a different manner so it is easier to fill in the diferent categories of medical expenses next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
There seems to be more automatic fillings-in with the form, and I found this year's tax to be so much easier than previously. The program knew all the address information for my foreign pension income, for example, and I didn't have to put in coding which I didn't understand. This year's taxes were stress-free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!