Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Good and Bad
on April 13, 2026
Posted by: Kris 23477
from Colorado
I liked I could prepare my 2025 returns using Win 10 and not have to upgrade to Win 11, like TurboTax makes its clients. However, in H&R, one cannot print more than one copy of a return at any time. And the Colorado No tax on Overtime addition does not come up automatically, you have to override it in the form itself.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Maddoggyy
from Cleveland, OH
Verified Purchase:Yes
Year after year the same problems with your software--1) it will not update Fed & State, even though it goes through the process, and 2) it fails to recognize that I have bought and paid for my state program. Both of these issues require me to contact your service people and go through a "let's try this and see if it works" agonizing process. Even then, the update is good for that call only.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Reasonable cost for tax software that meets my needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: taxno
from Florida
Verified Purchase:Yes
There are always bugs in this software. I really do not like overwritting your answers. Then there was one where you told me to just overwrite the wrong answer.
Checking the downloaded 1099s is a pain. The information check is only checking how well your software copied the files. When thwe are hundreds of transactions especially 1099-B this is a problem. Some of these transactions were either zero gain or loss or they were so small your sofware rounded them to "0". Then the error check comes up with an error and will not accept my saying it is OK. I had to delete these pages completely to work around it. The IRS sent us a nasty letter two years ago because theri information did not match our return; like there were sales missing.
These things make me think of Turbotax
Checking the downloaded 1099s is a pain. The information check is only checking how well your software copied the files. When thwe are hundreds of transactions especially 1099-B this is a problem. Some of these transactions were either zero gain or loss or they were so small your sofware rounded them to "0". Then the error check comes up with an error and will not accept my saying it is OK. I had to delete these pages completely to work around it. The IRS sent us a nasty letter two years ago because theri information did not match our return; like there were sales missing.
These things make me think of Turbotax
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
1
Let down by HRBlock
on April 13, 2026
Posted by: River14
from Colorado
I've used HRBlook for years but this year the application is not meeting my needs. The federal tax part of the application had an error that prevented e-filling, okay it happens. This also prevented state e-filing, and the application would not allow me to print state filling from the application.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: GK26
from Minnesota
Verified Purchase:Yes
Very good price, and I am satisfied with the product. I was looking for non-based web product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgetown, TX
Verified Purchase:Yes
Thought I had filed at the end of return. Oops. Apparently not. Received no notice from IRS that they had received my return. After a few days, went into my return and found several more steps I had to complete before I could file! I do not recall any of these steps when I first did my return. This is not good. I have used TurboTax for 10 years + and thought I I would try yours. Worked very well last year. Not so much this go "round. Where are the warnings "your return is not yet filed" or something like that.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FoloB2026
from Georgia, USA
Verified Purchase:Yes
The software was unable to import information from previous year's tax input, also information in the software
did easily matched our forms. Much time was wasted just making that what were doing was correct. That should be the activity of the software and that's why we purchased it.
did easily matched our forms. Much time was wasted just making that what were doing was correct. That should be the activity of the software and that's why we purchased it.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock