Tried numerous times to file and would not go through. Had to send by mail to keep from being late.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software since TaxCut first introduced it. I found it very fast and easy to use…then Block bought it. Block seems to have made it difficult to use without necessary additional instructions. Last year (2022) I said this is the last time but I gave in and tried it one more time this year (2023). I won’t be that weak next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I used the 2023 H&R Block Deluxe Software to prepare my 2023 federal & state tax returns. It was easy to upload my 2022 info and enter my 2023 info. The software guided me thru the process and helped me file my returns online.