Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from georgia
Verified Purchase:Yes
I used this software for the past 6 or 7 years or more. My tax was audited and changed the original amount I owe or due to me. This year still I dont have my tax refund. Will not buy again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RRR512
from MI
Verified Purchase:Yes
Long time user of this product and see no reason to change going forward.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beck57
from NC
Verified Purchase:Yes
Didn't say it would not cover multiple tax preps. Had to spend more money to get another product.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: TZ21
Verified Purchase:Yes
I am a repeat user and year over year a great experience.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John221
from East Stroudsburg, PA
Verified Purchase:Yes
I've been using this software for about 20 years, since it was called Kiplinger's TaxCut and something else I can't remember even before that. I'm happy with it, but was unhappy last year to find that it now required Windows 10 (?) or later. I didn't want to upgrade my operating system (Windows 7), and so I wound up buying an inexpensive laptop running Windows 11 -- just to do my taxes. Oddly, as I check your website today, I see the system requirements listed as "Windows Vista, 7, 8, or 10." Have you revised the software to run once again on the older versions of Windows, or have you just not updated the system requirements on the website in over a year?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: bonk44
from MI
Verified Purchase:Yes
Been using it for years, easy to use, I'll be using it till you can file on a post card.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: KS4RT
from Chattanooga
Verified Purchase:Yes
Used H&R Black for maybe 15 years, or whatever year they bought Taxcut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Chris in Indy
from Indianapolis area
Verified Purchase:Yes
Generally it adds confidence to my filing process.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock