Did not receive important filing in a timely manner, server down during time to submit
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to follow prompts lead one through the tax forms resulting in a smooth finish of the tax task. I've used it for years and find it easy to import my info.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Did my taxes (relatively complex return) in approximately 45 minutes. the program effectively covered all possibilities and produced an accurate return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!