Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TonyZ7
from Hudson Valley, NY
Verified Purchase:Yes
Long time user. Very comfortable with accuracy, reminders, completeness etc.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KKN2024
from lorton, VA
Verified Purchase:Yes
Does the usual simple stuff easily. One good feature is that it accepts the entry of US Government obligations interest in percentage form (as is usually received from brokerages). Some other software requires you to a dollar amount and enter it. Had trouble importing data from T. Rowe Price directly. Also, the software does not collect the foreign taxes paid entered in Dividends and populate the forms correctly as "RIC"--I had to do that manually.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
charging extra for things that shopuld be included
on May 6, 2024
Posted by: 505n
from mass.
Verified Purchase:Yes
can't believe that after doing taxes you want to charge me extra to electronicly file state tax, the initial p[rice was high enough
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Twin Circuits
from London, KY
Verified Purchase:Yes
I love the fact that it leads you through everything that must be answered and if you wind up with a form that you haven't input its easy to search for the form number and then see why you may or may not have to enter it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greensboro NC Rich
from Greensboro NC
Verified Purchase:Yes
ONLY problem is that on 2 of the 4 returns it would NOT properly retrieve the last year's S "income" number. So it wuld NOT efile. I checked and the number it retrieved WAS the right number, si I prented the error message and included that when I mailed those 2 returns in. (I do the taxes for 3 other family members, too.)
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxachusettes
from Massachusetts
Verified Purchase:Yes
I’ve been using the software for several years now. I like that it is straightforward and intuitive. Was a little confused this year on one part though. Average mortgage balance question did not come up in interview but was
flagged on final error check. Bit of a curveball.
flagged on final error check. Bit of a curveball.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Always beneficial. Have been using H&R for years.
on May 6, 2024
Posted by: Tom48
from New Jersey
Verified Purchase:Yes
As efficient as usual. Works perfectly for my tax situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mhrk19
from Connecticut
Verified Purchase:Yes
I thought myTaxes were paid with my charge cards when I filed. Waited for acknowledgment. Found out after the 15th that they had not been paid.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock