Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,270 Reviews)
Open Ratings Snapshot
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,661 out of 61,801
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Easy to use
on May 6, 2024
Posted by: Fidj
from California
Verified Purchase:Yes
We have used H&R Block software for many years and it always is a smooth process!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media TeamH&R BlockMay 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on May 6, 2024
Posted by: ab1knobe
from Falls Church, Virginia
Verified Purchase:Yes
I've been using H&R Block software for a while now. It's easy to use. If you get stuck or have a question, help is a click away. It's good value for the money.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH&R BlockMay 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to work with
on May 6, 2024
Posted by: MKumar
from Chicago, IL
Verified Purchase:Yes
I began using it, as my other family members having been using it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentMay 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax return made easy !
on May 6, 2024
Posted by: Liz and The Grand Tour
from Tuscaloosa, AL
Verified Purchase:Yes
The features, and step by step process, made the task of completing my tax returns much less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable Tax Program
on May 6, 2024
Posted by: ho ho
from West Salem, WI
Verified Purchase:Yes
I've used H & R Block for a number of years, and I will continue to do so because I feel that it is a reliable program to use. Sometimes, however, I have a question to which I cannot find an answer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentMay 6, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
They missed a carryover loss from last year
on May 6, 2024
Posted by: EricG2
from SE Michigan
Verified Purchase:Yes
I have been using Block tax software for many years, including last year. I had a tax-loss carryover from last year into this year; this year's software completely missed bringing the loss into this year. If I had forgotten about this, or if someone else did my taxes, I would have paid $5900 MORE in Federal taxes. And more for State taxes also. Final accuracy check? - useless.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentMay 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Navigate
on May 6, 2024
Posted by: DAC24
from New Berlin, WI
Verified Purchase:Yes
Used now for 10 years and pleased with features and how easy it is to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Program
on May 6, 2024
Posted by: Celica
from Bastrop, Tx
Verified Purchase:Yes
Easy instructions. Reasonably priced. Only con is, it doesn't let you know what form it is using before you go thru complete return
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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