Easy to use, worked well, did not calculate the Oregon Kicker properly.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
(*Hey, it IS software for TAXES, so “painless” is relative!) I’ve used Block’s tax software ever since they acquired TaxCut from Parson’s, and it’s that rare program/app that actually gets better every year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Everything works easily except for one thing. When going through the final review, it was difficult for me to figure out how to make the recommended corrections. It may be obvious to many people but I had to keep trying different ways till I got it. Other than that they make it very easy to do your taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Fed. Return: The section on Residential Energy Credits simply parrots all the Federal terms and forms. Needs to ask clear questions in plain English as most of the steps do. Specifically, avoid confusion between Residential Energy Credits and Energy Efficient Home Improvement Credits by giving a single list of projects qualifying for either. Connecticut Return: Block mostly just echos the same confusion that the state forms themselves do. How about adding value by explaining in plain English like most of the Federal sections do?
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.