Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Is it true Big Tax inhibiting free Fed software?
on April 13, 2026
Posted by: Anonymous
from Rutledge, PA
Verified Purchase:Yes
Love the Software, use it every year. Upset to read recently that the big Tax software companies have tried hard to block Free filing on a Federal website
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GM47x
from Boston, MA
Verified Purchase:Yes
I have used this product (formerly called Taxcut) since 1997. It handles all my needs as well as others, if they are needed in the future. I find it easy to use, mostly just enter my data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TBallusn
from Maryland
Verified Purchase:Yes
Have used in that past, found this year to be a bit more cumbersome. Commercials past few months talking about BBB and better returns, some options seeemed to have gone away. Overall return resulted in more paid back to both (especially state) than expected. Left us a little surprised and disappointed. Had to go through a second time to fine more reductions, was asked questions (disability) and investment costs with no apparent follow on steps to walk through.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kate279
Verified Purchase:Yes
When I printed out for my files the cover page was 2 pages long but was printed out as a run on page with one line only printed bottom half because the page scaling was messed up. If you can’t even print out a standard page what else did you screw up?
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ken108
from Georgetown, KY
Verified Purchase:Yes
The step-by-step program is generally easy to follow, but some steps were unclear, particularly for entering adjustments to determine Kentucky taxable income. The AI assistant was completely useless - I asked 3 different questions and it was unable to provide an answer for each. I ended up using Gemini to determine the correct forms and instructions. I don't plan to use the H&R Block Software in the future.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WHL26
from Denver, CO
Verified Purchase:Yes
The printing of forms section could be improved to make it easier to de-select individual forms if "All forms to be submitted" is selected (and I decide I don't want to print them all out). As it is now, I have to de-select the "All forms..." button and then try to remember the entire list of forms that are being submitted. That list is too long to have to write them all down.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ft. Worth,TX
Verified Purchase:Yes
This software greatly simplified filing my income tax return for 2025. My return is not complicated, but I do have investment income, social security, and a pension. I was able to finish the return in less than 2 hours
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bugsy70
from North Dakota
Verified Purchase:Yes
As a former accountant, I really like using this software to complete mine and my family’s taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock