charged me for a federal filing even though I was supposed to get up to five free. I think it counted the times it failed to go though on the tax day problem the software had.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Used it for many years. Hard to figure out what causes jumps in tax due. Going back and reviewing very sliw navigating thru interview. Imported documents did not work well from LPL.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!